Retail

Can retail sell hygge?


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Chestnuts roasting on an open fire. Cookies baking in the oven. Blankets thrown over a couch invitingly. Coziness and the holidays are deeply linked. 

Retailers know this, as evidenced by the industry’s tendency to send out catalogs during the holiday season. Nestled between sheets of glossy paper are crackling fires, steaming mugs of hot chocolate, cozy sweaters and the promise that you, too, could be this happy if you buy the right products.

But more recently, another term has entered the U.S. lexicon to try and capture the unique feeling of contentment that often accompanies the holidays: hygge. Many peg 2016 as the year hygge, a word with Scandinavian origins, gained steam with U.S. consumers. That’s also the year Meik Wiking, CEO and founder of the Happiness Research Institute, published “The Little Book of Hygge.” So how does he define it?

“Hygge has been called everything from ‘the art of creating intimacy,’ ‘cosiness of the soul’ and ‘cocoa by candlelight’ and some of the key ingredients are togetherness, relaxation, indulgence, presence and comfort,” Wiking said via email. “The true essence of hygge in my view is the pursuit of everyday happiness. It’s basically like a hug, just without the physical touch.” 

Hygge is not limited to the holidays, but Wiking notes that “winter is its high season.” Nowhere does Wiking mention products or purchasing, but attempts to sell or buy hygge have nonetheless sprung up. Consumers can buy “The Hygge Game,” purchase a “hygge gift box” or shop at stores that invoke the name of hygge like Hygge Life or Hygge & West. 

During the holidays, a broader swath of retailers arguably begin selling the idea of hygge, whether or not they call it that. That’s partially thanks to the longstanding tie between Christmas and consumerism, which links the concepts of holiday spirit and togetherness with the buying of gifts. The tendency to gather and spend time with family during the season is very much a tenet of hygge.

“Hygge acts as an everyday driver of happiness and can be practiced in any form of community. And many spend a lot of time with their closest ones, it is especially those social connections that create the association between hygge and happiness,” Wiking said.

The world at large has already agreed that money can’t buy happiness (at least past a certain pay grade). But can you buy hygge?

Chestnuts (5 ounce package, $4.99) roasting on an open fire (tabletop fire pit, $36.99)

When exploring how retailers sell a concept like hygge at this time of year, which seems in many ways the opposite of consumerism, it’s helpful to take a look at Christmas, a holiday that is rooted in conviviality, togetherness and — shopping. A lot of shopping. A Deloitte report in October predicted holiday shoppers would spend an average of $1,652 during the season.

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It’s been a long time since Christmas was viewed purely as the religious holiday it’s built around. Russ Belk, a professor of business at York University who researches gift-giving and materialism, says Christmas has been referred to as the first “global consumer holiday” because of the steady adoption of the event outside of its religious context. According to Belk, the tension between religious holidays and commercialism has been around for centuries.

Even in ancient Rome during the December celebration of Saturnalia, “there was criticism that people were feasting too much and were giving too much and were spending too lavishly at that time,” Belk said. “At the darkest time of year, we want something that’s going to be cheerful, and the colors of Christmas and some of the rituals sort of bring that about, but at the same time, letting go of our purse strings and spending lavishly and celebrating and food and drink sort of goes along with that cheering ourselves up as well. And so there’s sort of this tension.”

That became especially pronounced in the 19th century, according to Belk. Christmas celebrations were “almost dying out” in the United Kingdom, but then department stores started pushing the holiday with special merchandise and grand window displays. Now, elaborate store windows and merchandising is still a strategy for department stores looking to draw in shoppers during the season, even while some of the themes mirror the less consumerist aspects of the holidays.





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