MOONPIG customers have been mocking Valentine’s Day fails after being sent mugs and a card with the face of strangers on instead of their loved ones.
Several of those who have received gifts bearing the smiling faces of other loved-up couples have launched searches in a bid to return them.
2
2
The unlucky customers had placed their Valentine’s Day orders early in the hope of surprising their loved ones.
But, when their intended gifts arrived they didn’t recognise the faces looking back at them.
Taking to Facebook to share her Valentine’s Day fail one customer said: “As part [of] a Valentine’s present, I ordered Ross a mug from Moonpig with photos of us on it.
“The mug in the attached photos is what arrived today. Needless to say, the photos here are not us.
“Please can we find this couple through the power of Facebook. Share far and wide people so we can get this to the right couple.”
Friends shared laughing emojis on seeing the mix-up, but it doesn’t seem that the couple in question have been found.
Another customer who had received a mug with strangers’ faces on it also took to Facebook to try and find them.
She said: “Well thanks Moonpig for the lovely mug I’ve bought Liam for Valentine’s. Not sure who this lovely couple is, but I’ll enjoy a cuppa from it.
“(If by chance you recognise these two please let me know and I’ll try and post it before Valentine’s Day).”
These are not the only failures to have been shared this Valentine’s Day.
Another Moonpig customer said they’d received a card with the wrong name on it.
He said: “Dunno who Richard is, but I bet he loves it too.”
If you’ve been left looking for a last-minute Valentine’s Day gift don’t panic.
Many shoppers are running to M&S to nab last-minute Valentine’s Day gifts for less than £10.
You can also pick up flowers from all major supermarkets and we’ve rounded up the cheapest.
If you’re still looking for a romantic meal these are the best value supermarket Valentine’s Day meal deals up for grabs.
And, we’ve even taste tested all those on the market.
What are your rights?
If you receive an item and it’s not what you ordered or not what was advertised by the seller you have rights.
The Consumer Rights Act states that goods you’ve paid for should be of satisfactory quality, as described, fit for purpose and last a reasonable length of time.
If these conditions are not met then responsibility lies with the retailer you bought the product from.
If you ordered the product online you have 14 days from the date you received it to return it for a full refund.
If you bought something in store you have 30 days to get your money back if it’s faulty.
After this time the retailer has the option to repair the item.
How to save money on Valentine’s Day
ADELE Cooke, a senior consumer reporter at The Sun, explains how to save money on Valentine’s Day.
If you’re not careful Valentine’s Day can end up hitting your wallet.
I explain how to avoid the traps.
AVOID THE SET MENU
As February 14 falls on a Friday this year, consider going out for a meal on Saturday instead.
This is because many restaurants insist that you must order a set menu on Valentine’s Day, which can be very expensive.
Usually this is not the case on other days.
Some of the set menu items may also be on the regular dinner menu, so you can still order them without paying a premium.
LOVE IS…FINDING A DISCOUNT CODE
If you do want to go out for dinner on Valentine’s Day then look for restaurant deals on The Fork.
This website shows you all the restaurants with special offers and deals in your area.
If you’re eating in this year, you could save money with one of the dine-in-for-two options above.
Check the individual cost of each item in the deal to ensure you’re making the biggest saving.
Keep an eye out for discounts and vouchers in the run up to February 14.
Some companies run special promotions in the lead up to the big day.
Check websites such as Groupon, which offers special dining options or experiences.
DON’T OVERSPEND
It can be easy to fall into the trap of overspending when it comes to spoiling a loved one.
But if you do, you’ll be causing yourself long term financial pain.
I’m sure if you have a chat with your partner and explain what your budget is before February 14th then you can both be on the same page and you’ll avoid disappointing them.
Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.
Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories
